Terms of Use

These Terms of Use (“Terms”) govern your use of diamondbuyer.co (the “Site”) and your interactions with Diamond Buyer Co. By using the Site, you agree to these Terms. If you do not agree, please do not use the Site. We operate as a local diamond buyer in Northbrook, IL, and these Terms aim to keep expectations clear for both sides.

Quotes and estimates

Any estimate or quote you receive before an in-person inspection (or before we receive items via insured shipping) is informational. Because photos can hide details such as damage, treatments, or setting wear, the final offer may change after inspection. Therefore, a pre-meeting estimate does not create an obligation for you to sell or for us to buy at a specific price.

Appointments

We meet by appointment to provide privacy and focused attention. When you schedule, you agree to provide accurate contact information and arrive on time. If you need to reschedule, notify us as soon as possible so we can offer the time to another client.

Insured shipping (if used)

If you choose mail-in evaluation, we will explain the process, including packaging expectations and insurance limits where applicable. You are responsible for following shipping instructions so the package remains secure. After inspection, you may accept or decline the offer. If you decline, we will return the items promptly using an insured method when available.

Payments

Payment options may include check, electronic payment, or other methods as discussed during the transaction. Payment timing can depend on verification steps and the chosen method. We will explain the payout method and timing before you accept an offer.

No professional advice

Content on the Site is provided for general information and marketing purposes. It is not legal, tax, or investment advice. If you need advice for a specific situation, consult a qualified professional.

Intellectual property

The Site content, including text, layout, and branding, belongs to Diamond Buyer Co or is used with permission. You may view and print pages for personal use. However, you may not copy, republish, or commercially use our content without written permission.

Acceptable use

• Do not attempt to disrupt the Site’s functionality or security.
• Do not submit false information or impersonate others.
• Do not use the Site to send unlawful, abusive, or harmful content.

Limitation of liability

To the extent allowed by law, Diamond Buyer Co is not liable for indirect or consequential damages arising from your use of the Site. We provide the Site “as is” without warranties of uninterrupted availability. However, we work hard to keep the Site fast, reliable, and secure.

Changes to these Terms

We may update these Terms from time to time. When we do, we will update the effective date above. Continued use of the Site after changes means you accept the updated Terms.

Contact

If you have questions about these Terms, contact us at (773) 490-9828 or use the contact page.

Contact us